User Profile

Below are the most frequent issues reported to the Partner Support Center that are related to user access. Please select one of the following options to help you gain access to the system.

I am not receiving auto-emails from the CRDC application or my verification link isn’t working

Your email provider may be blocking emails from the U.S. Department of Education’s Email server. Please test to see if this may be the case by filling out the Resend Verification Email form. If you don’t receive an email within 15 minutes, contact the Partner Support Center for assistance.

I am the Superintendent, Principal Contact Person or Alternate Contact Person and did not receive the account creation email when the submission system opened.

Please use the LEA Contact Request form to input your information and we will send it to the Partner Support Center (PSC) to get processed.

Version: rc5.3.215 - Pilot

User Access Issues