User Profile

Below are the most frequent issues reported to the Partner Support Center that are related to user access. Please select one of the following options to help you gain access to the system.

I am not receiving broadcast emails from the CRDC data submission system or my verification link is not working.

Your email provider may be blocking emails from the CRDC data submission system. Please test to see whether this is the case by filling out the Resend Verification Email form to reset your password. If you don’t receive an email within 15 minutes, then contact the Partner Support Center for assistance.

I am the Superintendent, Primary Contact Person or Alternate Contact Person and did not receive the account creation email when the submission system opened.

Please use the Partner Support Center (PSC) Contact Us form to submit your request.

Version: rc6.26.020201 - Pilot

User Access Issues